Virtual Elves is where
work meets family…
A place where you can grow, learn, and succeed surrounded by people who genuinely care about your well-being.
Who We Are
Virtual Elves is a premier Australian virtual assistant agency that has been creating work-from-home opportunities for skilled Filipino professionals since 2009. We connect talented virtual assistants from the Philippines with entrepreneurs and small business owners worldwide. Our mission is to empower Filipino VAs to excel in their roles by providing them with the necessary tools, training, and support. We specialise in helping our clients streamline their operations through systemisation, automation, and effective delegation, creating a win-win situation for both businesses and virtual assistants.
Our Australian Founder
Kristy believes that outsourcing, when done right, changes lives — for clients, teams, and communities.
Meet Kristy
Our PH Team
JoAnne Butaran
Head of Talent Acquisition
Jo is our systems-savvy talent wrangler. Her background in HR and admin wizardry allows her to find the right humans for the right seats. A master of standardising processes and streamlining chaos, Jo blends strategic precision with a knack for human connection. Whether she’s baking brownies, doing mindfulness arts and crafts, or zentangle-doodling , Jo’s brain is always in motion—and her heart’s always in the right place. She brings order to the talent acquisition universe—without ever losing that warm, easygoing charm that makes candidates feel instantly at home, just like a fresh batch of cookies.
Cherry Bonachita
Head of People + Culture
Cherry’s human resource management experience and business mindset not only help create a supportive environment for our VAs, but also develops a system for a seamless flow of communication and engagement. She is analytical, systematic and loyal. As a natural problem solver and a planner, Cherry loves to travel, turning adventures into relaxing and memorable moments. She also likes to hit the gym and attend group workouts. She loves pizza, ice cream and laughs at the silliest jokes.
Loida Velasquez
Finance Assistant
Loida is your friendly numbers whisperer and Finance Assistant for Virtual Elves. She keeps the chaos out of our books so we can focus on running our business. With over 9 years of experience in Xero, payroll, and all things bookkeeping, she makes our numbers behave and reports make sense.
Karina Abundancia
Recruitment Assistant
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Ester De Leon
Marketing Assistant
Jewel Delgado
SEO and Ads Specialist
With 15 years of digital marketing experience, Jewel is the team’s go-to strategist for all things visibility, engagement, and ROI. She focuses on SEO and Paid Ads to help brands shine online and reach the right audience. She’s also exploring the future of search through AEO (Answer Engine Optimization) and GEO (Generative Engine Optimization) because she believes great marketing should speak to humans, search engines, and AI alike. Off the clock? You’ll probably catch Jewel exploring a new city, trying local food, or planning her next adventure. Because for her, life’s about growth online and off.
Brand Values
We do what’s right, always. Our business is built on fairness, transparency and doing right by both clients and VAs.
We don’t just place VAs-we build trusted relationships that evolve with our clients’ needs, based on mutual respect and shared success.
People matter. We’re human-first, in everything we do-from how we recruit to how we communicate.
We help our clients. and team grow with confidence-by building skills, trust and ownership every step of the way.
We back up our promises with follow-through. You can count on us to deliver, every time.
Appreciation
Through all my life’s challenges, my Virtual Elves family has been my unwavering support. They’ve gone above and beyond to help me continue providing for my family, and for that, I am deeply grateful.
I feel incredibly lucky not only to have my dream job—no commute, no uniforms (still hate wearing those skirts and dresses)—but to work with the kindest people who are always ready to lend a hand. I’m especially grateful to the best boss any WFH employee could ask for, Kristy Smith. Your leadership truly makes a difference.
As I’ve said before, I will continue to be an Elf as long as Virtual Elves will have me. Karina
Our Business
Model
At Virtual Elves, we’ve perfected a remote work model that puts you, our valued virtual assistant, at the centre. Here’s why joining our team can transform your career:
Work-Life Harmony
Embrace the freedom of a truly flexible schedule. Work from the comfort of your home, eliminating commute stress and saving valuable time for personal pursuits and family.
Career Growth Opportunities
Benefit from our 15+ years of industry experience. We provide:
- Ongoing training and skill development programs
- Opportunities to work with diverse, international clients
- Clear paths for career advancement within our organisation
Stable, Long-Term Engagement
Enjoy job security with our focus on building lasting relationships. Many of our virtual assistants have been with us for many years, growing their careers alongside our clients’ businesses.
Supportive Community
Never feel isolated in our vibrant remote work environment:
- Regular virtual team meetings and social events
- Collaborative projects with fellow virtual assistants
- Dedicated support from our Team Leaders
Cutting-Edge Tools and Technology
Stay ahead in the digital world with access to the latest productivity and communication tools, enhancing your skills and marketability.
Fair Compensation and Benefits
We believe in rewarding talent fairly. Enjoy competitive hourly rates, rewards and bonuses for your hard work. As an independent contractor you are responsible for paying your own taxes and health care, however we have special discounts to support you all the way!
Professional Development
Expand your horizons with:
- Exposure to various industries and business practices
- Mentorship opportunities from experienced team members
- Regular feedback and performance reviews for continuous improvement
Cultural Understanding
Gain valuable experience working with international clients, enhancing your cross-cultural communication skills and global perspective.